Refund & Cancellation Policy

Last Updated: September 24, 2026

At Sikh Business Network (SBN), we strive to provide a valuable networking platform for Sikh entrepreneurs. Please read our policy regarding plan purchases, billing entities, cancellations, and refunds below.

1. Merchant & Payment Processing Entity

All billing, subscription invoicing, and online payment processing for Sikh Business Network Membership Plans (Gold and Platinum plans) are officially handled and processed by Adzmode. Your bank or credit card statements for subscription payments will reflect Adzmode as the billing merchant.

2. Annual Membership Subscriptions

SBN offers digital paid memberships billed on an annual (1-year) basis through Adzmode. Because digital platform benefits—including directory listing privileges, contact lookup quotas, and global networking access—are activated immediately upon payment completion:

• Subscription payments handled by Adzmode are generally non-refundable once processed.
• We recommend reviewing plan comparison features carefully on our Membership Plans page prior to upgrading.

3. Duplicate or Erroneous Transactions

If you experience a duplicate payment or billing error resulting from technical glitches during payment gateway processing:

• Please contact us within 7 days of the transaction date with your payment receipt and transaction ID.
• Upon verification, verified duplicate charges processed by Adzmode will be refunded to the original payment method within 5–7 business days.

4. Contact for Billing & Refund Enquiries

For billing support or payment enquiry processing, please reach out to our team at support@sikhbusinessnetwork.com with your registered email and Adzmode payment confirmation details.